What’s the Return Address?
Before returning any item, please contact us first at support@kiminit.com. We’ll provide instructions and the return address based on your specific order.
Will My Items Arrive in One Package?
Depending on availability and location, your items may be shipped separately—even if ordered together. This allows us to get your products to you as quickly as possible.
What Size Should I Choose?
We recommend checking the size chart available in each product description before placing your order. Hawaiian shirt sizing may vary slightly, so be sure to measure and compare for the best fit.
Can I Change or Cancel My Order?
Yes, but only within 24 hours of placing your order.
To request a change or cancellation, please reach out to us through our website or email us at support@kiminit.com.
I Want to Add More Items to My Order. What Should I Do?
Unfortunately, once an order is placed, we can’t add more items to it. You have two options:
- Place a new order for the additional items.
- Cancel your current order (we’ll issue a full refund) and place a new one that includes everything you want.
Need help? Contact our support team anytime.
I Need to Change My Shipping Address.
If your order was just placed, contact us immediately so we can update the address.
If the order has already been shipped, changes cannot be made. However, if your package is with USPS, you may use their Mail Forwarding service to redirect your delivery.
I Didn’t Receive a Confirmation Email. Was My Order Placed?
If you haven’t received a confirmation, please:
- Check your SPAM, Promotions, or Updates folders.
- Search your inbox for emails from: support@kiminit.com.
To ensure you receive future emails, add us to your safe sender list.
Do You Ship Internationally?
Yes! We ship to over 200 countries, including:
United States, Canada, Australia, New Zealand, United Kingdom, Germany, France, Netherlands, Spain, Switzerland, Mexico, Brazil, South Africa, United Arab Emirates—and many more.
How Do I Track My Order?
Once your order ships, you’ll receive an email with a tracking number and link.
Please note: In some cases, tracking updates may take 7–10 business days to appear due to local carrier processing.
Track your order here (link to your tracking page).
You’re always covered by our 30-day buyer protection program.
Return, Refund & Replacement Policy
For full details on returns, refunds, or replacements, please visit our Return & Refund Policy page.
If you still have questions, don’t hesitate to contact our support team at support@kiminit.com or mail us at:
3003 Turquesa Loop SE Rio Rancho, NM 87124